Privacy

Last updated: May 2026

AskAgento is operated by VisualSearch GmbH, Vienna, Austria. This page describes how we handle data when you use the AskAgento WooCommerce plugin and related cloud services.

What we process

We only use product catalogue data from your WooCommerce shop. This is the information needed to power search, filters, recommendations, labelling, and related features (for example product titles, descriptions, attributes, categories, tags, and product images you sync to AskAgento).

We do not use your product data for unrelated advertising profiles or resale to third parties.

Why we process it

Product data is processed solely to provide and improve the AskAgento service you connect to your store: catalogue sync, AI search, automation features, and usage limits tied to your plan.

Retention and deletion

Data is kept for as long as your shop remains connected and your plan is active, according to your catalogue sync settings.

When you disconnect AskAgento or delete your shop data through the plugin or by requesting removal, we delete the associated catalogue and derived data from our systems. After deletion, it is not retained for service operation.

Who operates the service

VisualSearch GmbH (Vienna, Austria) operates AskAgento. For company details, see our Legal notice.

This website (cookies & similar technologies)

On askagento.com we do not set optional cookies until you consent. We store your choice in your browser (local storage) so the banner does not reappear on every visit. You can change or withdraw consent at any time via Cookie settings in the page footer.

Reject non-essential means no optional services load. Accept all enables statistics and marketing. Customize lets you choose each purpose separately:

• Statistics: Google Tag Manager and Google Analytics (Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland; parent: Google LLC, USA). Purpose: understand how visitors use the site (e.g. page views, interactions). After you consent we load Google Tag Manager, which then loads Google Analytics. Legal basis: consent (Art. 6(1)(a) GDPR). Data may be transferred to the USA; Google uses Standard Contractual Clauses where applicable. See Google’s privacy policy.
• Marketing: Google Ads (Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland; parent: Google LLC, USA). Purpose: measure which ad campaigns lead to a signup or purchase (conversion tracking, remarketing) and personalise the ads you are shown. After you consent we load Google Tag Manager, which then loads the Google Ads tags and may set cookies such as _gcl_au. Legal basis: consent (Art. 6(1)(a) GDPR). Data may be transferred to the USA; Google uses Standard Contractual Clauses where applicable. See Google’s privacy policy.

We use Google Consent Mode v2. Until you consent, the consent signals analytics_storage, ad_storage, ad_user_data and ad_personalization are set to denied, and Google Tag Manager is not loaded at all. Your choice updates these signals for the purposes you allowed.

Product and tutorial videos on this site are self-hosted. Playing them does not load YouTube or other third-party video embeds.

If you withdraw statistics or marketing consent, we set the corresponding Consent Mode signals back to denied and delete the Google Analytics and Google Ads cookies set for this site where technically possible.

Contact

Questions about privacy or deletion: hi@askagento.com